Intelligent Content Automation: The Cloud-Native Content Services Platform (CSP)
We’ve partnered with Amazon Web Services (AWS) to deliver a modern, AI-enabled content services platform built for speed, scale, and innovation.
By combining our expertise in intelligent content management with AWS’s secure, global cloud infrastructure, we help organizations transform how they capture, manage, and activate their unstructured content.
Cloud-Native Content Services Platform Built on AWS for Enterprise Scale
As an APN (AWS Partner Network) partner, Encore demonstrates proven expertise in deploying AWS solutions at enterprise scale.
Our joint innovation with AWS ensures that customers benefit from
the best of both worlds: AWS’s global infrastructure and Encore’ s modern,
AI-enabled content services platform for intelligent content services.
Cloud-Native Foundation
Encore is designed and optimized on AWS, leveraging native services to provide a scalable, reliable, and secure content backbone.
AI-Ready Architecture
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With native connectors to AWS AI/ML services, Encore enables you to apply intelligence into every document.
Security & Compliance
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Our AWS partnership ensures alignment with enterprise-grade security, governance, and compliance frameworks.
Built on Powerful Technology Frameworks
Encore is a modern, AI-enabled Content Services Platform (CSP) designed to help enterprises unlock the full potential of their unstructured content.​
In partnership with industry leaders Amazon Web Services (AWS) and MongoDB, Encore delivers a powerful, cloud-based content services solution that transforms unstructured data into a strategic business asset.
Encore's Cloud-Native Architecture
Encore’s cloud-native architecture on AWS delivers enterprise resilience with built-in disaster recovery, elastic scalability, and strong security as standard.
By combining AI-driven automation with AWS’s global infrastructure, Encore empowers organizations to streamline content ingestion, classification, and search while ensuring business continuity.
This foundation enables customers to modernize legacy ECM systems into intelligent content automation systems, reduce operational risk, and unlock faster, more reliable access to their critical content.
Our intelligent content services platform delivers significant cost benefits
30–50% lower TCO
through reduced infrastructure overhead and automated scaling.
Faster time-to-value
with ready-to-deploy AWS reference architectures.
Pay-as-you-grow pricing
aligned with actual usage, not static license models.
The Cost of Our Content Services Platform:
Encore’s Flexible Pricing Plan
Encore uses a credit-based pricing model, where costs are tied to the number of credits consumed per month rather than the number of users. This structure benefits our clients in a number of ways:
Aligning cost with usage – you only pay for what you process, not for seats you may not fully use.
Scalability – organizations can start small and expand consumption as workloads grow, without renegotiating licenses.
Flexibility – credits can be applied to different functions (capture, classification, search, retrieval, etc.), making it easier to adapt to changing business needs.
Adoption– unlimited users can interact with the system without increasing licensing costs, which supports cross-departmental adoption.
Predictable budgeting – monthly credit allocations provide cost control while still enabling on-demand elasticity when spikes in volume occur.
Our consumption-based pricing ensures you're only paying for the business value delivered, not just system access, which makes Encore more cost-efficient and adaptable.
Included in All Plans
Unlike other platforms that lock advanced features behind higher tiers, Encore delivers the full set of capabilities in every plan level so you can run your business based on your needs, not on your license or tier level.
✓ Unlimited users
✓ Simple, Saved & Semantic Search
✓ Okta SSO
✓ 24x7 SLA
✓ AI Summary, Vector Embedding
✓ AI Automation (OCR, Classification, Indexing)
✓ AI Analysis
Enterprise
For larger organizations with complex requirements, Encore offers an Enterprise Pricing Plan designed to deliver maximum flexibility, scalability, and value.
Enterprise customers also benefit from enhanced service levels, dedicated support, and opportunities to integrate Encore more deeply into their existing infrastructure and business processes.
How Encore Credits Work
A Real-World Example
Let's walk through how a typical customer might use Encore Credits over the course of a month.
This example shows a growing company managing their documents with a mix of everyday operations and AI-powered features.
Managing Daily Document Operations
Throughout the month, the team performs everyday file operations: uploading 10,000 new documents, running 50,000 searches to find what they need, and retrieving 20,000 documents for review. They also organize files, create project collections, and manage permissions.
These operations consume 1,160,000 Encore Credits total.
Making Scanned Documents Searchable
The company processes 10,000 pages through OCR, converting old scanned files into searchable text at 25 credits per page.
250,000 Encore Credits
Enabling Smart Search
They vectorize 10,000 pages at 7 credits per page, enabling natural language searches like "show me all contracts with termination clauses" instead of exact keyword matching.
70,000 Encore Credits
Gaining AI-Powered Insights
The team runs RAG analysis on 10,000 pages at 20 credits per page to answer questions like "what are the common payment terms across all our vendor contracts?" by analyzing multiple documents together.
200,000 Encore Credits
Automating Document Organization
They use AI to automatically classify and extract metadata from 2,000 pages at 75 credits per page, eliminating manual categorization and tagging.
150,000 Encore Credits
Managing Storage Growth
Their tier includes 3 TB of storage, but they need 5 TB total. The additional 2 TB costs 20,000 credits.
10,000 Encore Credits per TB per month
The Bottom Line
This customer uses 1,850,000 Encore Credits for the month, fitting perfectly in "Tier 3 - Business" at $4,000/month ($48,000 annually), which provides 1,900,000 credits and 3 TB of storage.
About 63% of credits support everyday operations while 37% power AI features that extract real business value. Working at 97% capacity, they have a small buffer for unexpected needs and a clear upgrade as they grow.
What This Means for You
Your usage will depend on your specific needs. While some customers focus on document management with light AI usage, others are AI-first with extensive analysis. The tiered Encore Credit system provides flexibility to match your workload and grow as your needs evolve.
Encore Credits give you a simple, unified way to measure and predict costs across all Encore operations, from basic file storage to advanced AI analysis.
Use Cases Powered
by Encore + AWS
Insurance
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Accelerate claims intake, policy analysis, and compliance archiving.
Financial Services
Streamline loan origination and servicing, while improving audit readiness and compliance reporting.
Government
Enable citizen credentialing, digital records management, and long-term archiving at cloud scale.
Healthcare
Automate the capture and routing of requests, supporting documentation, and payer responses.
Case Studies
Global Insurer
300M Documents Migrated in 30 Days - at Lower Cost
A top-tier insurance carrier replaced its legacy ECM with Encore and migrated 300 million documents in just 30 days, with no disruption to day-to-day operations. By moving to cloud-native, usage-aligned storage and consolidating licenses, the carrier materially reduced total cost of ownership while improving security, retention, and findability.
Today, the organization runs on a modern, open foundation that “future-proofs” its content strategy. While they’re not using AI capabilities yet, Encore’s architecture is ready for them, so adding features like automated classification, structured data extraction, or semantic search can be turned on when the business is ready, without another migration or re-platforming.
Technology Manufacturer
SAP Document Storage - Modernized and Cost-Optimized with Encore + VersaFile
A global technology manufacturer replaced its expensive legacy ECM, previously serving as SAP’s document store, with Encore’s cloud-native platform. SAP connectivity was delivered via the VersaFile Docuflow connector to the Encore repository, so users continued working in SAP while documents (POs, invoices, drawings, quality certs, work instructions) flowed into tiered object storage with automated retention, governance, and security. The outcome: a significant reduction in total cost of ownership, elimination of on-prem infrastructure, and zero disruption to day-to-day operations.
With governed metadata and fast, “what-not-where” search, plus open APIs that avoid vendor lock-in, the company now runs a modern, SAP-connected content foundation on Encore. They’re also future-ready to add capabilities like automated classification or semantic search whenever the business decides, without another re-platform.
Flexibility Without Limits
Unlike traditional relational databases, Encore can store and process a wide variety of content types, from documents and images to metadata and AI-generated insights, without rigid data structures. Encore’s flexibility enables seamless adaptability as your business needs evolve.
Read Encore’s blog post on Unstructured Data to learn more about our
Intelligent Content Services Platform here.
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